
The Diagnosis
Enrolment required seven manual handoffs per student.
The Prescription
An automated enrolment pipeline with document checks and payments.
The Relief
Shortened enrolment from 6 days to 9 hours.
Case notes
A education & edtech operation came to Devlynks with a familiar set of symptoms. Enrolment required seven manual handoffs per student. Our diagnosis phase mapped the full workflow, quantified the hours lost, and identified the highest-leverage points to intervene. An automated enrolment pipeline with document checks and payments. We rolled out in phases with the operations team embedded throughout, migrating historical data, training key users, and instrumenting every process so improvement could be measured rather than assumed. Shortened enrolment from 6 days to 9 hours. The system now runs as the daily backbone of the operation, with a support retainer covering monitoring and continuous optimisation.