Consultant Utilisation & Margin Dashboards
The Diagnosis
Consultant utilisation was unknown until invoicing.
The Prescription
Live utilisation and margin dashboards tied to timesheets.
The Relief
Raised billable utilisation by 11 points.
Case notes
A professional services & consulting operation came to Devlynks with a familiar set of symptoms. Consultant utilisation was unknown until invoicing. Our diagnosis phase mapped the full workflow, quantified the hours lost, and identified the highest-leverage points to intervene. Live utilisation and margin dashboards tied to timesheets. We rolled out in phases with the operations team embedded throughout, migrating historical data, training key users, and instrumenting every process so improvement could be measured rather than assumed. Raised billable utilisation by 11 points. The system now runs as the daily backbone of the operation, with a support retainer covering monitoring and continuous optimisation.